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Introduction The way in which IT infrastructure is provided and operated has changed significantly in recent decades. In the early years of system administration, everyday life consisted of manually installing individual servers, importing software packages, editing configurations directly in files and starting services. This was not only time-consuming, but also error-prone and difficult to reproduce. Even a small difference in a configuration could lead to problems that were almost...
Last updated: 22.11.2024 What is the Support Collector and how does it work? The Support Collector offers an easy way to automatically record all important information about a server and the installed software components. A ZIP file is created with just a few commands, which can then be made available to our support team. This file contains comprehensive information about the server and the software components, so that repeated requests for details such as software versions or configurations...