Last updated: September 10, 2026 · Reading time: 8–9 minutes If Icinga reports a critical outage but no one at the service desk notices it, the alert goes unacted upon. Using the open-source repositories icinga-servicenow and icinga-servicenow-web, you can connect Icinga directly to ServiceNow: Notifications are automatically converted into incidents—no manual copying and pasting required. This guide shows you what you need and how to install and configure both components. The most important...



































