IT Monitoring – Monitor Servers & Networks, Prevent Outages

IT Monitoring

Centrally monitor servers, networks, and services—with Icinga and Grafana. Problems are detected early, before they lead to a failure, and in an emergency, the alarm that really matters goes off. Consulting, implementation, and managed monitoring—all from a single source.

Everything at a Glance

Servers, networks, applications, and services are all consolidated in a single tool—one place to monitor the status of your entire IT infrastructure.

Identifying Problems Early

Thresholds and trends alert you before something fails—so you can take action instead of being caught off guard by outages.

It’s the alarm that counts

Prioritized notifications to the right people instead of a flood of alerts—put an end to avalanches of ignored emails.

Open source, no lock-in

Based on Icinga (GPL) – no licensing pitfalls, full control over configuration and data.

All in one place

Consulting, installation, operation, and training of specialists—over 25 years of monitoring experience.

Managed option available

Upon request, MyEngineer handles day-to-day operations, including alerts and responses—you only see the dashboard.

The Problem

Without a well-designed monitoring system, you’ll notice outages too late, overlook blind spots, and—in an emergency—be overwhelmed by alarms—or hear nothing at all.

The customer is the first to notice it

A service goes down, and you find out about it through complaints instead of your monitoring system—the worst possible way.

Blind Spots

The infrastructure has expanded, but no one knows exactly what is actually being monitored—and what goes unnoticed by everyone in the event of an emergency.

A Flood of Alarms or Silence

Either there are so many emails that no one reads them anymore—or, when it really counts, there’s no response at all.

How we work with you

Four steps, the same for every NETWAYS solution—from analyzing your infrastructure to reliable monitoring during operation.

Step 1

Analysis & Concept

We'll take a look at your infrastructure and work with you to determine what needs to be monitored and how—including your critical services.

→ Based on our experience with hundreds of projects, we know the pitfalls—no more blind spots.

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Step 2

Setup & Integration

We set up checks, dashboards, and alerts with Icinga, tailored specifically to your teams and systems.

→ A well-thought-out design that grows with your needs saves you from costly renovations.

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Step 3

Commissioning & alarming

Your monitoring goes live, notifications are logically prioritized and sent to the right people.

→ No alert fatigue—you’ll only be notified about what really matters.

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Step 4

Support & Operations

Upon request, we can take over day-to-day operations entirely (outsourcing via MyEngineer) or assist your team with support and training.

→ We'll keep your monitoring running smoothly so you can focus on your core business.

What We Monitor

From a single server to an entire infrastructure—the building blocks can be implemented individually or in combination.

Server monitoring

Servers & Systems

CPU, RAM, hard drives, processes, and services on Linux and Windows systems—including trends and thresholds.

Effect: Identify bottlenecks before they become critical.

Network Monitoring

Network & Devices

Switches, routers, firewalls, and bandwidth via SNMP—availability and utilization of the entire network path.

Effect: Detect network issues immediately, rather than waiting until complaints arise.

Application Monitoring

Applications & Services

Web servers, databases, APIs, and TLS certificates—the services your users really depend on.

Effect: Identifying problems before the user notices them.

Alerting

Dashboards & Alerts

Grafana dashboards provide visibility into system status, and prioritized alerts reach the right people through the appropriate channel.

Result: An overview for everyone; call only in case of an emergency.

What You’ll Achieve

Prevent downtime, ensure clear visibility, and ensure smooth operation.

Avoiding Outages

Identify and resolve problems early, before they turn into costly downtime—greater availability, fewer emergency fixes.

Clear View

Dashboards provide visibility into the state of IT for operations and management—enabling decisions based on real data.

Quiet operation

Only real problems get flagged; the system takes care of the rest—so your team can stay focused instead of being in a constant state of alert.

What is your solution built with?

Tried-and-true open-source components—run in-house or via NWS. You decide what you’ll do yourself and what NETWAYS will handle.

Icinga

The core feature: scalable open-source monitoring for hosts, services, and networks—with checks, dependencies, and alerts. The NETWAYS Core Project.

Grafana

Dashboards and reports that provide visibility into the state of IT for operations and management—performance data at a glance.

n8n

Turn alerts into actions: automatically create a ticket, send a notification, or trigger initial routine steps (Alert-to-Action).

OpenTelemetry

A vendor-neutral standard for metrics, logs, and traces—unified instrumentation that paves the way for end-to-end observability in distributed environments.

We’ll integrate what you’re already using with

Icinga monitors virtually anything that has an interface—via a plugin, agent, or SNMP. A selection of what we typically connect.

Servers & Systems

  • Linux
  • Windows
  • SSH / Agents
  • Processes & Services
  • Container

Applications & Services

  • HTTP / HTTPS
  • Databases
  • TLS Certificates
  • APIs

Server Manufacturers

  • Dell (iDRAC)
  • HPE (iLO)
  • Lenovo
  • Cisco
  • Fujitsu

Network & Hardware

  • Switches & Routers
  • Firewalls
  • SNMP
  • IPMI
  • UPS / Sensors

Software

  • SAP
  • Oracle Database
  • Microsoft SQL Server
  • VMware vSphere
  • Exchange / Active Directory

Network Hardware

  • Cisco
  • Juniper
  • Aruba (HPE)
  • Fortinet
  • MikroTik

Questions & Answers

Frequently Asked Questions About This Solution

What is monitoring?

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Monitoring means continuously monitoring the status of IT systems—servers, networks, applications, and services. A monitoring tool regularly checks defined values, detects deviations, and issues an alert if something falls outside the normal range—ideally before a failure occurs.

How do I monitor my servers?

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With a centralized monitoring solution like Icinga: It uses plugins, agents, or SSH to monitor metrics such as CPU, RAM, hard drives, and running services, and triggers an alert if thresholds are exceeded. NETWAYS works with you to define the critical checks, set them up, and ensure that the right people are notified.

Which monitoring tool is good?

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That depends on the environment and your goals. For traditional server and network monitoring, Icinga is a proven, open-source choice; in dynamic cloud-native environments, Prometheus and Grafana complement it. NETWAYS is vendor-neutral and recommends the tool that fits your infrastructure—not the other way around.

What can Icinga monitor?

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Virtually anything with an interface: servers (Linux/Windows), network devices via SNMP, applications, databases, websites, TLS certificates, APIs, and more. With its extensive plugin library and custom checks, Icinga can be adapted to virtually any environment.

Icinga vs. Nagios – What's the Difference?

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Icinga evolved from Nagios and remains compatible with many Nagios plugins, but offers a modern web interface, more flexible configuration, better scalability, and active ongoing development. For most new projects, Icinga is therefore the more modern choice.

Is monitoring also available as a managed service?

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Yes. Upon request, NETWAYS will handle the entire operation of your monitoring system—including alerts and initial response—via MyEngineer. All you see is the dashboard, and you'll get a call in case of an emergency—we take care of updates, checks, and availability.

We look forward to your message






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